Shipping Policy

When will my order ship and get delivered?

 

SensotechDigital Inc Shipping Policy At sensotechdigitalinc.com, we strive to offer a seamless shipping experience to our valued customers. This policy outlines our shipping process, estimated delivery times, and other essential details to ensure transparency and clarity.

Processing Time

  • Orders are processed and shipped within 2-5 business days from the date of purchase.
  • Processing times may extend during holidays, sales events, or other high-demand periods.
  • If an order cannot be fulfilled within this timeframe due to unforeseen circumstances, we will notify you via email.

Shipping Timeframes

Estimated Delivery Times:

  • United States: 5–12 business days.
  • Canada, Australia, and New Zealand: 10–20 business days.
  • United Kingdom and Europe: 10–20 business days.
  • Rest of the World: 10–30 business days.

Important Notes:

  • Delivery times are estimates and may vary depending on your location and the shipping carrier.
  • Remote or rural areas may experience longer delivery times.
  • Please allow extra time for international deliveries due to customs clearance procedures.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of your order.
  • Free shipping promotions may apply for orders over a specific threshold, as indicated on the sensotechdigitalinc.com

Tracking Information

  • All orders include tracking information, which will be emailed to you once your order has been shipped.
  • If you do not receive tracking details within 5 days of placing your order, please contact info@sensotechdigitalinc.com 

Lost or Delayed Shipments

Lost Packages:

  • If your package has not arrived within 30 days of shipment (or 45 days for international orders), it may be considered lost. In such cases, sensotechdigitalinc.com will issue a free replacement or refund.

Delays:

  • Delivery delays caused by natural disasters, customs issues, or carrier disruptions are beyond our control.
  • For delays exceeding 30 days (excluding carrier-marked "delivered" shipments), please contact us for assistance.

Address and Delivery Issues

  • Ensure that the shipping address provided is accurate and complete.
  • sensotechdigitalinc.com is not responsible for orders shipped to incorrect addresses provided by the customer.

Customs, Duties, and Taxes

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • sensotechdigitalinc.com is not liable for delays caused by customs clearance processes.

Additional Details

Order Shipping Confirmation:

  • You will receive a shipping confirmation email with tracking details as soon as your order is dispatched.

Weekend and Holiday Shipping:

  • Orders placed on weekends or holidays will be processed on the next business day.

Partial Shipments:

  • In some cases, orders may be shipped in multiple packages to ensure timely delivery. You will receive separate tracking details for each package if applicable.

Need Assistance? For any questions or concerns about your shipment, please contact:

sensotechdigitalinc.com is dedicated to ensuring a smooth and reliable delivery experience for all our customers.